Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | could not be happier! We received our pieces today, and we could not be happier! The color is astounding. The ease of using the peel and stick, is unbelievable, even at the 30 inch by 40 inch size. The images are as true as they could possibly be. We will be ordering many more. fantastic service and remarkably fast turn around.
buck, Vancouver | I'm blown away I just received my Resin Coating On Canvas - and I'm blown away at how good it looks! The quality really exceeded my expectations.
Thank you so much.
Sincerely,
Jacki, Toronto | Great job !!! I just received my custom-made picture frame order and I really like the frames !!! Great job !!!
Nasim, |